Tutor Payment Policies
By registering to be listed as a tutor on myTutorHub (“the website,” “website,” “myTutorHub.com”), you (“tutor”) agree that the following terms and conditions will govern all payments made to you by students through the myTutorHub system.
Conditions for payment for student lessons
myTutorHub is a marketplace for those seeking tutoring services to connect with those seeking to provide tutoring services. myTutorHub also provides a service to its users whereby payments will be distributed to tutors that originate from their students. myTutorHub offers tutors a layer of protection in the collection of their funds but, if any of the following conditions are not met and myTutorHub becomes unable to collect your payment from the parent, student, or other type of account-holder (collectively, “student”) to whom you gave a lesson, myTutorHub cannot guarantee that your payment will be successfully collected, processed and distributed to you:
a) The information pertaining to the lesson is accurate. This includes the start and end time, duration, subject and student account name. Unless otherwise agreed to by the tutor and student, the start and end time will be considered to be the times of the actual tutoring lesson, not arrival and departure times to and from the tutoring location.
b) Prior to each lesson being given, the student has on file with myTutorHub a valid form of payment. This includes a valid credit/debit card. The tutor can view the status of the student’s payment information through the tutor’s myTutorHub account. The requirement to verify payment information must be followed for continuing all students.
c) The lesson is delivered in-person through the myTutorHub online class.
d) The services that the tutor offers must not violate the academic honesty policy or other conduct policies of the student’s school, university, academic institution or workplace.
e) The tutor does not collect or request payment directly from the student by cash, check or otherwise, for the lesson. Payments can be collected only on the myTutorHub platform.
f) The tutor is over 18 years old and is eligible to work in the United States.
Payments and Refund Policy
The subscription term will end on the expiration date and you cannot cancel it before its expiration. The company will not provide refunds if you decide to stop using the Website during your subscription term.
Timing and delivery of payments
If all the Conditions for guaranteeing receipt of payment for student lessons are met, tutors can expect to receive their funds according to the following schedule. If there are questions about any of the conditions, payments may be delayed while myTutorHub attempts to resolve the questions.
a) Tutors using the myTutorHub platform will receive their student payment by Direct Deposit. After a tutor enters accurate bank account and routing numbers, funds will be released to the tutor’s bank on the 1st and 15th of each month or the following business day in case of weekends and bank holidays. The time between when the funds are released by myTutorHub and made available to the tutor by the tutor’s bank will vary and is controlled by the tutor’s bank, not by myTutorHub. If a tutor’s direct deposit is returned to myTutorHub by the tutor’s bank, myTutorHub will request that the tutor correct the tutor’s bank information. The returned funds will be resent within five (5) days after the bank information is corrected.
Social Security number requirement
a) Prior to payments made in an amount of greater than $50, cumulatively, tutors must submit to myTutorHub a valid Social Security Number (“SSN”). Such payments will be withheld by myTutorHub until the SSN is received, and the payments will be released with the next scheduled payment.
b) Tutors may use an Employer Identification Number (“EIN”) issued by the Internal Revenue Service in place of a SSN for payment reporting purposes only. To use an EIN, a tutor must complete, sign and submit to myTutorHub an IRS Form W-9.
Calculation of tutor payment amounts
a) Tutors set their own hourly rate and may change it at any time. Changing the default hourly rate will affect students who email a tutor after the time the change is made. Students who have been in contact with a tutor within three months prior to the time the rate change is made will be continue to be subject to the hourly rate that was listed on the tutor’s profile at the time they first contacted the tutor; in order to change the rate for one of these students, the student must acknowledge the rate change via a rate change request email.
b) All tutors agree to a flat 25% Platform Fee. The 25% fee percentage will apply to lessons with all students for lessons that are submitted on or after February 1, 2021 at 10:00 am Pacific Time
Tutor Payment Policies